Customer portal
A customer portal that answers "what's next?" before they call
The TradeBurst customer portal gives each homeowner their project status, documents, messages, invoices and warranty requests in one place, under your company's name.
The problem
Homeowners call the office to ask when the crew is coming, to get a copy of the contract, or to report a warranty issue. Each call interrupts someone.
What you can do
Project status
Customers see where their project stands and what happens next.
Documents
Signed contracts, change orders and invoices are always one click away.
Messages
Customers message your team from the portal; replies stay with the job.
Warranty requests
Customers submit warranty claims with photos, and your team tracks them through to resolution.
Referrals
Happy customers share their referral link from the portal.
How it works
- 1When a contract is signed, the customer is invited to set a password.
- 2They sign in on your website to see their project.
- 3Updates, documents and messages appear as the job moves along.
Frequently asked questions
Do customer logins cost extra?
No. Customer portal logins are free on every plan.
Try TradeBurst free
14 days free on any plan. No credit card. Your website is live the day you sign up.